Marketing & Operations Assistant

Type: Part-time (starting at 15-20 hrs/week, with room to grow)
Rate: $6–8 USD/hour (depending on experience)
Timezone: Some overlap with AEST (flexible)
Start Date: ASAP

???? A bit about me
Hi, I’m Mel — I run a boutique digital marketing agency called Saphir Studios. We work with high-end health and wellness brands that genuinely care about people, not just profits. I started this agency from my apartment (fueled by dandy chai and way too many tabs open), and I’ve grown it into something I’m really proud of — calm, strategic, and built on trust.

I wear a lot of hats — strategist, writer, business owner, part-time fantasy author — and I’m now at a stage where I need a brilliant, proactive right-hand person to help keep things moving smoothly behind the scenes. If you’re organised, switched-on, and love a good system as much as I do, we’ll get along great.

???? The Role
I’m looking for a Marketing & Operations VA to help support my small team and take pressure off my plate. You’ll help with content coordination, creative project handovers, and keeping ClickUp and Google Drive humming. You don’t need to know everything, but you do need to be tech-savvy, quick to learn, and genuinely care about doing a great job.

This is a long-term role with room to grow. I’d love to find someone who wants to become a trusted part of the business — not just a task-ticker, but someone who takes ownership and finds joy in making things better.

????? Key Responsibilities

???? Marketing & Content Support
Schedule posts using Later
Create basic graphics in Canva using our brand templates
Write/edit captions using ChatGPT and other AI tools
Keep tasks organised and on-track in ClickUp

???? Creative Team Coordination
Delegate work to our video editors and graphic designers
Write simple briefs using reference materials and notes
Make sure deliverables are received on time and neatly filed

????? Admin & Organisation
Build out SOPs in ClickUp based on workflows I give you
Help set up client onboarding materials (folders, trackers, forms)
Keep our Google Drive and ClickUp tidy and well-labelled
Confident using or learning tools like Slack, Notion, CapCut, etc.

???? Reports & Editing
Pull basic reports from Facebook Ads Manager
Summarise engagement or content stats weekly
Basic editing in CapCut (cutting, trimming, resizing, captions)

???? You’ll Thrive In This Role If:
You’re detail-oriented, thoughtful, and reliable
You write in excellent English and enjoy clear communication
You’re curious and love learning new tools, especially AI
You’re naturally organised and love a good checklist
You’re proactive and can spot what’s missing before I ask
You can respond within 24 hours during the AEST work week

? Why You Might Love Working With Me
I’m not building a chaotic agency — I’m building something intentional. I care about the quality of our work, the clarity of our systems, and the people I bring on board. I want this to be a positive, respectful working relationship where we both feel supported and trusted. You’ll never be micromanaged, but you will be encouraged to grow and contribute.

If you love clean systems, thoughtful creative work, and helping make things run — I’d love to hear from you.

???? How to Apply
Please send me:
A short note sharing why this role excites you
A summary of your experience with the tools listed (or similar)
Any relevant work samples (Canva designs, edited videos, content you've scheduled or managed)
Your weekly availability and desired hourly rate (USD)

Looking forward to meeting you!

— Mel ????