Rockstar Virtual Assistant NEEDED for Parenting Startup

Tot Squad is a fast-growing parenting support startup on a mission to make life easier for new and expecting parents. We connect families with trusted experts—from sleep coaches and lactation consultants to car seat safety pros—through our online marketplace and partnerships with major retailers like Target.

We’re hiring two smart, proactive, long-term virtual assistants from the Philippines to support our founder, help scale our operations, and grow with our team. If you’re a self-starter who takes initiative, loves checklists, and has a heart for helping families, this might be your dream job.

This role is communication-heavy (both oral and written). All candidates must be fluent in English, with little to no accent, and confident in both written and verbal communication. If you’re the kind of person who picks up the phone without hesitation and writes polished emails with perfect grammar—you're exactly who we’re looking for. The ideal candidate is outgoing, highly organized, detail-oriented, and thrives in a fast-paced environment.

Most of the women on our team are moms, and we all love what we do. This isn’t just a job—it’s a career. We’re looking for someone who wants a long-term role with room to learn, grow, and thrive as part of a supportive, mission-driven team.

*** Schedule & Compensation
20 hours/week per VA (2 VAs cross-trained), or 40 hours/week for 1 highly experienced VA

Schedule: Monday to Friday, 9:00 AM – 5:00 PM PT (12:00 AM – 8:00 AM PHT)

Candidates with prior U.S. graveyard shift experience will be prioritized

Pay: PHP 20,000–40,000/month depending on experience

Paid monthly via PayPal

Includes 6 paid U.S. holidays

Long-term growth potential and bonuses for excellent performance

*** What You’ll Do
Your daily tasks will include a mix of personal and professional responsibilities, such as:

Sending a morning priorities list and end-of-day recap

Booking/rescheduling appointments (doctors, dentists, travel, etc.)

Following up with vendors, insurance companies, and service providers

Paying bills and handling basic accounting

Triaging and responding to emails, managing calendars

Social media posting, comment moderation, PR and influencer outreach

Customer service support via email or Zendesk

Reviewing Zoom transcripts and drafting follow-up emails

Tracking unanswered emails and following up to keep ---------- ntum

Purchasing gifts, ordering holiday cards, and maintaining an address book

*** You’re a Great Fit If You…
Are fluent in spoken and written English, with excellent grammar and understanding of idioms/slang

Communicate clearly and frequently, and are comfortable on Zoom/video calls

Take full ownership of your work, with strong follow-through and attention to detail

Use time-tracking tools and provide honest, regular updates

Are extremely tech-savvy and a fast learner (ChatGPT experience is a bonus!)

Thrive in fast-paced, constantly evolving environments

Have the ability to place and receive U.S. calls during work hours and conference multiple callers

Are proficient with Gmail, Google Drive, LastPass, ToDoist, Zoom, Loom, Slack, and Canva

Stay on top of tasks and deadlines without needing reminders

Are excited to support a mission-driven, all-female startup team

Exercise discretion with personal vs. company-related tasks

Have a well-lit, quiet, dedicated home office with stable internet and a reliable computer

Are not responsible for childcare or other jobs during work hours; if hired full-time, this must be your only job

*** Why Join Tot Squad?
We’re a team of smart, supportive women (many of us moms!) committed to helping families thrive. You’ll be part of a fast-growing, purpose-driven company where your voice matters, your work is valued, and there’s plenty of room to grow. We believe in teamwork, integrity, and cheering each other on.

* How to Apply
If this sounds like you, please send:

Your resume

A short note explaining why you’re a great fit, including any relevant writing or phone experience

Top candidates will be invited to submit:

A 1–2 minute Loom video introducing yourself

A brief story about a time you went above and beyond for a boss, coworker, or client

We can’t wait to meet you and welcome you into the squad!