Virtual Dental Office Manager

Must Have Dental Experience


Position Overview:

We’re seeking a proactive, detail-oriented, and experienced Virtual Office Manager to support our growing multi-location dental practice. This fully remote role is ideal for someone with strong dental knowledge, excellent communication skills, and a solutions-first mindset.


You’ll be responsible for overseeing the day-to-day operations of the front office, supporting our in-office team, coordinating schedules, improving systems, and helping ensure a smooth and efficient patient experience.



Key Responsibilities:

Oversee daily schedules and ensure production goals are met across locations

Monitor and support the front desk team with treatment planning, follow-up, and insurance

Communicate effectively with providers, assistants, and coordinators

Track key metrics (case acceptance, no-shows, production, re-care)

Train and hold front office team accountable to workflows and SOPs

Help onboard new tea ---------- mbers virtually

Handle patient escalations or schedule conflicts professionally

Maintain digital systems, records, and communication channels

Prepare daily and weekly reports and updates for the owner



Requirements:

Must have dental experience and be confident leading a team

Proficiency with dental software (Open Dental preferred)

Strong organizational and time management skills

Excellent written and verbal communication

Self-starter who can work independently and solve problems without supervision

Familiarity with multi-location practices or DSOs is a plus

Must be available to work Eastern Standard Time (EST) hours



Bonus Skills:

Experience training or managing virtual teams

Familiarity with iTero, CEREC, Invisalign workflows

Tech-savvy with Google Workspace, Zoom, and other communication tools



How to Apply:

If you feel this position is a good fit, please email your resume and answers to the following questions:

Do you have dental office management experience? If so, how many years and in what type of setting?

What dental practice management software are you most familiar with?

Describe a time you had to manage or coordinate schedules across multiple providers or locations.

How do you ensure your tea ---------- ets production or scheduling goals remotely?

What systems have you used to keep a team organized virtually?

What hours are you available to work in EST time?

What compensation range are you seeking for a role like this?