Virtual Assistant & Marketing Support

Virtual Assistant & Marketing Support
Location: Remote
Commitment: 10 hours/week, with potential to grow
Compensation: Based on experience
Start Date: ASAP

About Tala Thrive
Tala Thrive is a mental health platform offering culturally competent care through video calls and self-led programs. We match clients with therapists and coaches who understand their culture, language, and religion—because you shouldn't have to educate your therapist about your background. Our mission is to provide care that just gets you.

Led by founder and CEO Sonia Kaurah (ex-VC and startup mentor), we’re a small but mighty team committed to making therapy more accessible, inclusive, and effective.

The Role
We’re looking for a proactive and highly organised Virtual Assistant with experience in marketing support to help manage the day-to-day operations of our growing company. You’ll be supporting our Operations Manager and Founder directly, helping ensure internal systems run smoothly and our community stays informed and engaged.

This is a great opportunity for someone who loves organising, communicating, and making things happen behind the scenes.

Key Responsibilities
- Inbox & Scheduling Support: Manage ---------- ---------- (and occasionally Sonia’s), triage messages, and coordinate scheduling.
- Calendar Management: Help manage Sonia’s schedule by booking meetings, sending reminders, and ensuring her calendar stays organised and up to date.
- Recruitment & Onboarding: Research new practitioner leads, schedule interviews, send contracts, and onboard successful candidates.
- Internal & External Comms: Send regular updates to our practitioners and customers.
- Email Campaigns: Help build email drips and marketing flows in Klaviyo.
- Marketing Support: Assist with writing newsletters, social media content, and coordinating launch campaigns.
- Research: Support the Operations Manager and Founder with ad-hoc research projects.

Tools We Use
- Gmail & Google Suite
- Slack
- Klaviyo
- Notion

About You
- You’re detail-oriented, efficient, and love ticking things off your to-do list.
- You have experience as a virtual assistant, admin assistant, or marketing coordinator.
- You’re confident writing copy for emails or social media, and can adapt to our tone of voice.
- You enjoy figuring things out and aren’t afraid to ask questions.
- You care about mental health and want to be part of something meaningful.

Why Join Us?
Make a Difference: Help bring accessible, culturally competent care to more people.
Learn & Grow: Be part of a fast-moving, early-stage startup where your ideas matter.
Work with Purpose: Join a small, values-driven team that genuinely cares about the work we do.

Interested?
Send your CV and a short video cover letter (max 3 minutes) to ---------- sharing why you’re a great fit for this role.