WYLD E-Commerce & Brand VA

About Us:
We’re The WYLD SHOP — a fun, fierce, and fabulous fashion + lifestyle brand based in Singapore, built on confidence, community, and conscious living. We’re seeking a passionate, detail-loving Virtual Assistant to help bring our online store and brand experience to life.

You’ll be our go-to for everything from Shopify uploads to email support, product descriptions to social scheduling — basically, our digital ride-or-die. If you love fashion, good vibes, and getting sh*t done, this one’s for you. ????

What You'll Be Doing:
Shopify & Product Tasks:
Upload products with images, tags, variants, SEO fields

Write/edit engaging product descriptions in our tone of voice

Organize collections + ensure everything is easy to shop

Update banners, home page features, and product orders

Resize/crop images using Canva or basic editing tools

Customer Support & Admin:
Reply to customer emails & FAQs with kindness and clarity

Process returns/exchanges and liaise with our team

Update product inventory and track orders

Organize Google Drive, folders, and digital assets
Supporting CEO with Calendar and Email Support

???? Content & Marketing Support:
Schedule Instagram posts and stories using Preview or Meta Business

Upload product drops to Klaviyo or prep emails for marketing campaigns

Help with blog formatting, newsletters, or repurposing content

Light research (influencers, trends, product inspo)

You're Perfect If You:
Have 1–2 years of experience with Shopify (or similar platforms)
Have 1–2 years of experience with Klaviyo


Have great English writing skills and attention to brand voice

Are detail-oriented AF — tags, spelling, filenames, the works

Can juggle multiple tasks without breaking a sweat (or a nail )

Are excited to work with a female-led, heart-led brand that supports community, style and animal welfare!

Bonus Skills (Not Required, But Fab if You Have):
Klaviyo or email marketing experience

Canva or light graphic design experience

Familiarity with fashion or retail industry

Social media scheduling + basic editing

Google Analytics or reporting dashboards

Compensation:
USD $600–$800 /month depending on experience

Performance bonuses INLC

Flexible hours with weekly check-ins (SGT timezone overlap preferred)

Long-term growth opportunities within the brand