SSD Intake Specialist

Are you an experienced legal intake professional looking for a stable, long-term position with a growing U.S.-based law firm? Do you have experience helping individuals apply for Social Security Disability (SSD) benefits or other legal intake roles? We want you on our team.

Position: Full-Time SSD Intake Specialist
Schedule: 40 hours/week (U.S. business hours – Pacific Time)
Compensation: $6/hour + performance-based bonuses

What You'll Be Doing:
• Answering inbound calls and making outbound follow-ups to potential Social Security Disability clients
• Gathering case details and performing initial client screenings
• Providing information about the SSD process and what to expect
• Accurately documenting conversations and details in our CRM
• Working closely with our U.S. Intake and Case Management teams to ensure smooth handoff and follow-through

What We're Looking For:
• Legal intake experience required (SSD experience highly preferred)
• Strong English communication skills (spoken and written)
• Empathetic, friendly, and professional phone demeanor
• Detail-oriented with accurate data entry skills
• Reliable internet connection and quiet workspace

Bonus if You Have:
• Prior experience working at a U.S. law firm
• Knowledge of the Social Security Disability application or appeals process
• Experience with Salesforce or legal-specific platforms (Litify, Clio, etc.)

To Apply:
Submit your OnlineJobs.ph profile link, a short written introduction, and a Loom video (1–2 minutes) explaining why you're a great fit for this role. Include the word “Summer” in the subject line or your application will not be reviewed. We will be reviewing applications in late June and aim to hire in July.

Do not contact us through email, social media, or any other platform. Applications will only be considered if submitted through OnlineJobs.ph.