Outbound Sales Representative

100% WORK FROM HOME

We are seeking a highly motivated and results-driven Outbound Sales Agent with extensive
experience in sales recovery, particularly in Abandon Cart programs. This role involves actively
reaching out to potential customers who have shown interest in products or services but did not
complete the purchase. The ideal candidate will have a strong track record in converting
abandoned carts into successful sales, using their excellent communication skills and
persuasive techniques to engage customers.

The ideal candidate will have a proven track record in outbound sales, with experience in
recovery programs and an ability to adapt their sales pitch to meet customer needs. Familiarity
with CRM systems, e-commerce platforms, and a strong understanding of customer behavior
are essential.

Key Responsibilities:
- Contact potential or existing customers to inform them about our products or services
using scripts.
- Implement targeted Sales Recovery strategies focused on abandoned and declined
orders to recover lost sales and boost revenue
- Answer customer questions and provide detailed product information.
- Tailor sales pitches to specific customer needs, overcoming objections to close sales.
- Understand customer requirements and ensure a high close rate.
- Enter and update customer information accurately in the database.
- Process orders efficiently and ensure accuracy in all sales-related tasks.
- Handle customer grievances professionally to preserve the company's reputation.
- Consistently meet or exceed sales quotas, going the extra mile to facilitate future sales.
- Maintain detailed records of calls, sales, and customer feedback for analysis and
improvement.

Qualifications:
- Proven experience of 2+ years as an outbound sales representative, with a strong focus
on Sales Recovery through abandoned and declined orders, Abandon Cart programs, or
similar sales recovery roles.
- Upsell experience is a must but not requirement
- Extensive experience in upselling, with a strong track record of increasing order value
and customer retention by effectively identifying opportunities and overcoming
objections.
- Demonstrated track record of successful sales with a high close rate, especially in
upselling and hard selling.
- Strong communication, negotiation, and persuasion skills.
- Proficiency in English, both spoken and written.
- Excellent knowledge of CRM software and telephone systems.
- Ability to learn about products and services quickly and explain them clearly to
prospects.
- Ability to thrive in a fast-paced, high-pressure environment, with a commitment to
achieving sales targets.
- Ability to learn about products and services and describe/explain them to prospects.
- Ability to work in a fast-paced, high-pressure environment.

Work Location
The chosen candidate will be able to work remotely from their location in Manila

For interested applicants:
Kindly send your most updated resume by either:
Sharing a resume link: (Google Drive, Dropbox) Or attaching your resume directly here in this conversation.

We look forward to reviewing your application!