Admin Assistant – Email & Case Management

We’re hiring a full-time Admin Assistant to join the team at VTK Legal. This role is essential to keeping our client communications smooth, cases progressing, and issues escalated efficiently. You’ll be the first line of support for incoming emails and admin tasks, working closely with our legal operations team to keep everything moving.

Key responsibilities include:
• Managing high-volume email inboxes professionally and efficiently
• Updating and managing internal case systems
• Escalating urgent matters and flagging anything out of the ordinary
• Filing and tracking documents
• Handling daily admin tasks and reporting

You should be:
• Highly organised and detail-oriented
• Calm under pressure and good at prioritising
• Excellent at written English and clear communication

Top 3 skills required:
1. Inbox and admin task management
2. Basic systems / data entry (Google Sheets, project tools, etc.)
3. Professional, prompt communication and decision-making

APPLICATION CHALLENGE – READ CAREFULLY:
To confirm you’ve read this job post properly, please complete the following with your application:
1. Start your message with the word DETAILS
2. Write one short paragraph on how you manage your inbox efficiently
3. List the tools you’ve used for task or case tracking