Account Manager - Content Management Agency

We are a reputable Content Management Agency dedicated to providing comprehensive support and guidance to creators in the dynamic online entertainment industry. Our agency takes pride in empowering talented individuals by offering tailored solutions and administrative assistance, allowing them to focus on their creative endeavours.

We are committed to fostering a positive and inclusive environment that cultivates growth and success.

Your Responsibilities:

Primary Role: is as a messenger/ chat support on OF. You will be required to manage accounts at once during your shift times. You will need to also obtain “Pay Per View” messages off of the “Fans” of the clients who you are managing.


Secondary Role:
Schedule Regular Posts with captions to create engagement
Organise Daily Blasts to go out
Create PPV Menus to assist in generating earnings
Actively engage in conversations with fans and subscribers


Conversation Skills & Tasks: You will need to become proficient at “The art of finesse”, meaning how to communicate with the customers to perform the marketing service required, through your English typing ability. To assist with this you will need to know how to use ChatGPT to ensure your conversations are as enticing and persuasive as possible.


Flexible Working Hours: This role involves split shifts and is not a standard 9-to-5 position. You will need to be available during designated hours to accommodate the needs of clients in different time zones.


Spreadsheet Management: Proficiently manage spreadsheets to organize and track earnings, notes and updates, and other relevant information.

Industry Familiarity: Comfortably navigate and work in the online entertainment industry, adhering to the confidentiality and professionalism required in this unique field.

Prior Work Experience Requirements:
Excellent written proficiency in English, and the ability to understand spoken English, to effectively communicate with creators and internal stakeholders.


Demonstrated ability to multitask effectively, prioritise multiple accounts at once, and respond quickly to messages on OF accounts.


Previous experience in an administrative or clerical role, preferably involving customer support or online communications. As well as dealing with directives from management when needed.

Conclusion:
Join our dynamic team and contribute to the success of creators in the online entertainment industry.

Please take care when answering the questions you will be required to for this role. We read every single answer thoroughly and will be conducting our shortlisting process exclusively based on these answers, and nothing else. If it looks like your application is copy pasted for other similar roles, you will immediately be disqualified. Please take time in writing your application.

Apply now and be a part of our supportive and inclusive community!
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Questions to answer:
Please tell us what you believe we mean by OF, without saying exactly what it is.
Describe in your own words what you think this job is. Do not copy and paste our job description.
Describe your recent experience with similar projects, and proof that you would be a good fit for this role.
Provide proof that you are excellent with customer service and spreadsheet management
What is your current availability in hours per week and semi-flexible shift times, understanding USA/AUSTRALIA time zones and the detail provided in the job post?