Creative Director & Creative Operations Lead – Amazon CRO

Creative Director & Creative Operations Lead – Amazon CRO
Reports to: CEO - CS Team
Location: Remote, CST


About Us:
Full Circle Agency, founded by Ken Freeman, manages $150+ million in Amazon businesses. With 80+ experts across 15 countries, we partner with brands like Ridge Wallets, Hexclad, The Woobles, and BK Beauty. Focused on growth, innovation, and advanced tech, our values are integrity, transparency, and client success.

About the Role:
We’re seeking a highly strategic and creative Creative Director & Creative Operations Lead to help us build and scale the creative engine behind our Amazon optimization services. This is a hands-on creative leadership role where you’ll own the design of high-converting Amazon assets and develop the systems, processes, and team infrastructure to grow our creative department.

You’ll establish the “Full Circle” creative system from the ground up while actively producing and testing CRO-driven visual content across Amazon listings, A+ content, PPC ads, and storefronts.


Key Responsibilities:
*Creative Production*
- Design high-converting Amazon product listings and A+ content with a mobile-first focus
- Develop compelling product photography and lifestyle imagery aligned with Amazon CRO principles
- Create Amazon PPC ad creatives and branded storefronts optimized across devices
- Collaborate with PODs and clients to gather creative assets, brand guidelines, and ensure brand integrity
- Advocate for performance-optimized creative approaches based on Amazon platform expertise

*Testing & Analytics*
- Run A/B split tests using approved testing platforms for every creative optimization
- Monitor ASIN performance and analyze conversion data for continuous creative improvement
- Present weekly reports with test outcomes, revenue impact, and actionable insights
- Ensure all creative updates are backed by data and aligned with performance metrics

*Systems & Process Development*
- Build and document the Full Circle creative operations system, from brief to delivery to performance review
- Develop scalable creative workflows integrating AI tools for ideation, copywriting, optimization, and visual asset creation
- Work with the Data Team to build alert systems when ASIN CVR drops below market average
- Implement AI-driven performance prediction and ideation tools to reduce dependence on traditional shoots
- Standardize creative timelines for proactive listing reviews and optimization schedules
- Create internal training materials and SOPs to enable efficient onboarding of new creative hires

*Team Building & Leadership*
- Prepare to scale and manage a full creative department as the agency grows
- Lead recruitment, onboarding, and training for junior creatives and specialists
- Mentor tea ---------- mbers on best practices in Amazon CRO, testing, and creative standards
- Oversee resource planning, timelines, and project management across creative accounts
- Operations Management
- Collaborate with the COO and Director of Business Ops to streamline project execution
- Coordinate with cross-functional teams (PPC, SEO, Account Managers) to ensure creative alignment
- Maintain creative asset libraries and brand guideline databases
- Track performance metrics for individual creatives and team-level output
- Stay up to date with Amazon's evolving creative guidelines and platform best practices


Requirements:
- Proven experience leading Amazon-focused creative strategy and execution
- Strong knowledge of Amazon CRO, A+ content, product imagery, and storefront design
- Demonstrated ability to build and optimize systems and processes from scratch
- Hands-on experience with A/B testing tools and performance analytics
- High proficiency in design tools, creative software, and AI-powered content creation platforms
- Experience managing or scaling creative teams is a major plus
- Excellent communication, leadership, and project management skills
- Comfortable working remotely in a fast-paced, high-growth environment
- Full-time availability aligned with Central Time Zone (CST)

Why Join Us?
- Competitive Salary: Starting Base: $1,500/month guaranteed, Total Range: $2,000-$5,750+ per month
- Remote Work: Fully remote position with flexible hours
- Leadership Opportunity: Build and lead our creative department from the ground up
- Innovation-Focused: Leverage AI tools and cutting-edge systems
- Collaborative Culture: Join a fast-moving, high-impact team driving major brand success on Amazon

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If you are ready to take on a challenging and rewarding role, apply now and join us in driving success for our clients!

Application Process:

The full selection process includes one assessment and 1-2 rounds of interviews. We look forward to hearing from you soon!

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Full Circle Agency is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.