Receptionist

We are seeking a highly proficient English-speaking Virtual Receptionist to join our dynamic dental lab team. The ideal candidate will have excellent communication and customer service skills, a reliable network connection with a backup, and will handle both inbound and outbound calls. Comprehensive training on dental lab basics will be provided to ensure success in this role.

Responsibilities:

- Manage inbound and outbound calls professionally and efficiently.
- Address customer inquiries, provide information, and resolve issues promptly.
- Coordinate communication between clients and the dental lab team.
-Maintain accurate records of interactions and transactions.
-Ensure excellent customer service by addressing concerns and providing timely follow-ups.
-Collaborate with tea ---------- mbers to ensure seamless operations.

Requirements:

-High proficiency in English, both verbal and written.
-Reliable network connection with a backup to ensure uninterrupted communication.
-Strong communication and interpersonal skills.
-Excellent customer service abilities, with a friendly and professional demeanor.
-Ability to multitask and manage time effectively in a remote work environment.
-Willingness to undergo training on dental lab basics.