Appointment Setter

Hiring: Appointment Setter


We’re looking for an experienced Appointment Setter to join our Real Estate Backend Team full-time!
As an Appointment Setter, your role is crucial in supporting our sales pipeline by:
Qualifying inbound leads (fresh new leads coming from our marketing campaigns and property advertisements - your job is to qualify them and secure appointments for our sales team to follow up).
Reconnecting with frozen leads (older leads who previously enquired but did not proceed - your job is to rekindle their interest and re-engage them into fresh conversations and appointments).
Your role involves ensuring accurate reporting in our CRM, identifying potential issues in the sales process, and communicating these to the team leader.
Your primary goal is to meet sales targets by setting up appointments that drive revenue, contributing to the overall success of the business.

Important: Before Going Further…

Hey there! Please continue reading only if you:
Enjoy getting things done quicker and better than anyone else you know
Take pride in your work
Love to make a positive impact in the lives of others, and enjoys seeing the look of joy, transformation and satisfaction after people experience your hard work
Are on-the-ball, organised, detailed, and a problem solver
Still here?
If you are, you could very well be the person we're looking for.
Now, before you read on... it’s important for us to stress the importance of all 4 things above.
Please note that:
We work with can-do people who get things done swiftly and efficiently.
We enjoy a great relationship with such people, and we make sure they're well taken care of.

If you have those traits, this will be a long, fun and profitable relationship for us all.
Because our time is valuable and yours too, only read on if you're ready to take on this challenge.
Still here? Just checking ;)


A Short Introduction About Me

Hi, I’m Terence - a Singapore-based real estate leader with over 15 years of experience in the property market. Today, I lead a growing team of over 30 real estate professionals, Terence Lee District, helping families and investors make confident property decisions through proper planning, research, and advisory.

As our business continues to expand, I’m building a dedicated backend support team to strengthen our operations and allow our sales team to serve our clients even better. If you’re serious about growth, enjoy contributing to something meaningful, and want to be part of a strong and committed team, I look forward to having you onboard.


HOW LIFE IS GONNA LOOK LIKE FOR YOU

Although you'll be working remotely ~90% of the time, there might be chances that we will need you to come to Singapore or Malaysia for our client events. So be prepared to hop on the plane. And if that happens, air ticket and accommodation is paid for.

You’ll be working very closely with the myself & entire team, and we also want someone who has ideas too, not just someone who follows instructions blindly and has no initiative or ideas to do things better.

We believe in discussion. So if you have better ways to do certain things, propose them to us as we believe in creating long-term partnerships.

We believe in work-life balance, though growing business is important. Life is short, we still need to have time for family and friends.

While for a start, you have to be someone who handles many different tasks on your plate, but as we grow, you will also need to be someone who is okay to lead others in future as we will hire more people to take care of the smaller stuff while we will grow the businesses together.

Our idea is to build a small team now and in future, to duplicate such teams to grow TerenceLeeDistrict, PropNex so you will be the “leader” to train more of “YOU” in the future teams.

And when that happens, you might also need to train more people to handle our stuff.


A HIGHER PURPOSE

Our work impacts people at one of the most important stages of their lives — purchasing their homes or investments. We aim to provide clarity and confidence to every client we serve.
If you want to be part of a business that goes beyond just sales and profits, and if you want to grow with a team that values you, your ideas, and your growth, this might be the right fit for you.


WE PRIORITISE YOUR GROWTH


Your personal development and professional skill set is our utmost priority.
That's why at TerenceLeeDistrict, we do our best to create a positive and growth oriented environment. We believe in helping you improve daily.
If you perform the tasks & responsibilities below well, we'll even invite you to join us on potential business trips to other parts of the world where we meet with partners and clients.
Once again, if you do these tasks well, we'll make sure you are well taken care of.
In addition, make sure you apply ONLY if you have:
A laptop
A smart-phone
The ability to respond to emails within 18 hours max
Commitment to excellence
That's all we're looking for.
Your gender, age, work location is not important to us - only your skills and your attitude.
If you've read this far, you could be the person we're looking for.
Only someone as dedicated and loves a challenge would stay for the ride.
If you are interested in being on our team for the next 5-10 years...
If you're keen to join an organisation that prioritises your growth - we are here for you :)


YOUR RESPONSIBILITIES

Contact inbound leads via WhatsApp, Messenger, or phone
Qualify leads based on our internal qualifying framework
Ask the right questions to determine their property needs and readiness
Schedule appointments for our property consultants
Reconnect with older frozen leads to reignite interest
Maintain accurate CRM records of all conversations and appointment status
Submit regular reports to the appointment setter team leader
Meet or exceed weekly appointment setting targets
Provide feedback on lead quality and sales objections to improve our marketing efforts
Participate actively in regular coaching and sales trainings



REQUIREMENTS

Excellent written communication skills in English.
Experience in real estate or appointment setting is a huge advantage
Regular reports on leads and set appointments are submitted to the appointment setter team leader.
Proficiency in using WhatsApp for business communication.
Experience with CRM systems and appointment scheduling software.
Strong ability to build rapport quickly through text-based communication.
Self-motivated with the ability to work independently in a remote environment.
Comfortable with managing a high volume of WhatsApp conversations daily.
Strong negotiation and decision-making skills.
Strong understanding of sales processes and strategies.
Ability to handle rejection and maintain a positive attitude.



I’M IN! HOW DO I BEGIN?

If you’ve reached this far and you’re still passionate to become our new tea ---------- mber full-time…

TAKE THIS SIMPLE TEST BEFORE YOU APPLY

Before you apply, take this simple 4 step test to find if this role is suitable for you or not.

1) Check out the work we do:

----------

If you don’t find what you see appealing to your heart and don’t want to be a part of it - don’t apply - we are here to find people who have a heart and passion for creating a massive impact for the world.
2) Ask yourself, “Do I see myself assisting the company as an appointment setter in a company that wishes to promote personal growth & development, self development and startup entrepreneurship for the next 3-5 years? If the answer is no, don’t apply.

3) Ask yourself, “Do I see myself exploring and working with this elite team for at least the next 3 years?” If the answer is no, don’t apply.

4) Ask yourself, “Am I willing to work hard, smart, and take initiative not only to be handsomely rewarded, but also to build real impact in the world?” If the answer is no, don’t apply.


IF YOU D ---------- THAT YOU’VE PASSED THE 4-STEP TEST ABOVE
Follow my instructions carefully and do all 4 steps below.
1. Send an email to ---------- with the subject line: “GROW with TerenceLeeDistrict”

2. In your email, tell me how you “pass” the 4-step test above. Provide supporting information on how you see yourself achieving all of those 4 criteria above.

Additionally, do include a segment on how much you want to be paid for the next one year.


So in total, there’ll be 5 distinct answers, of which 1 of them will include a segment on the payment.

3. Attach a link to your online video, giving an introduction to yourself and why we should hire you.

4. Also, tell me ONE thing about yourself that your friends/parents may not even know about you! :)


Please note that only SHORTLISTED Candidates will be notified and will receive our reply to proceed to the next stage within one week.

And as a final reminder, please remember NOT to apply here - but to email us at:
----------

Lastly, thanks for applying and looking forward to working with you to grow with Master Implementers!

Cheers,
Terence Lee
TerenceLeeDistrict, PropNex Singapore