Social Media Marketing Virtual Assistant

Role Overview
As the Night Shift Virtual Assistant at our company, you are responsible for
executing daily tasks that support the company’s growth across social media, customer
engagement, email support, live event coordination, advertising, and internal systems. You
will work closely with the Operations & Growth Manager and other tea ---------- mbers to
ensure continued business operations after VA 1’s shift ends. You are expected to
complete tasks on time, communicate clearly and consistently, and remain highly flexible
in handling a wide variety of responsibilities.

You are also expected to be proactive in proposing new systems and automation strategies
to improve workflow and overall productivity.

Key Responsibilities
• Schedule and post daily content to TikTok, Instagram, and YouTube Shorts
• Upload and organize video assets in Google Drive
• Assist in formatting, naming, and organizing digital files
• Monitor content trends and flag relevant strategies
• Respond to comments, DMs, and customer emails professionally using templates
or brand voice
• Escalate customer service issues to the Operations Manager
• Report any major issues, questions, or concerns directly to CoFounder
• Manage the team’s email inbox, reply to inquiries, and ensure timely follow-up
• Tag and organize email conversations in line with workflow systems
• Update and maintain the team’s task tracker (e.g., Trello, Notion) daily:
o Accurately log task progress and completion
o Add new tasks as needed based on discussions or issues identified
o Proactively take on additional tasks when previous ones are completed
• Attend weekly tea ---------- etings (usually Sunday evenings around 10:00 PM EST)
• Create detailed end-of-shift reports summarizing:
o Tasks completed
o Important updates or issues
o Tasks that need to be passed off to VA 1, who takes over at 11:00 AM EST
the following day
• Upload the report in the shared system (Notion, Trello, or designated handoff
channel)
• Maintain close communication and provide daily updates to Project
Manager
• Propose new ideas to help automate and improve daily workflow
• Take initiative to support business needs and participate in miscellaneous or ad hoc
tasks as needed
• Assist in video editing using Premiere Pro, CapCut, or other relevant tools
• Be flexible and assist with live workshops, webinars, or online events as needed
• Coordinate live workshop schedules with tutors, manage setup and logistics,
provide Zoom/stream links to customers, and ensure smooth execution
• Run and manage paid ads (e.g., Facebook, IG, YouTube) to support content and
promotions
• Build and optimize marketing funnels in Kajabi to support campaigns, webinars, and
lead generation


Work hours: 9am-4pm EST 6 days a week