Customer Support Virtual Assistant (E-commerce)

We’re looking for a Customer Support Virtual Assistant to join our growing team! The ideal candidate is proactive, has a positive attitude, and is eager to learn and grow in a fast-paced e-commerce environment.

Qualifications:
-Experience in E-commerce (preferred but not required)
-Proficient in using Slack and Discord for team communication
-Strong written English skills
-Willingness to learn new tools and processes
-Available for overtime when needed
-Reliable, detail-oriented, and has a positive attitude

Responsibilities:
-Respond to customer inquiries in a timely and professional manner
-Collaborate with the CS team and other departments to resolve issues
-Follow company SOPs and contribute to continuous improvement
-Ensure clear and consistent communication across channels

If you’re committed, communicative, and ready to be part of a supportive remote team, we’d love to hear from you!

To apply, send your resume and a short introduction about yourself.