Receptionist

We are a busy, client-focused workers' compensation law firm seeking a highly personable, warm, and professional receptionist to join our team remotely from the Philippines. This is a client-facing position where you will often be the first point of contact for individuals who may be nervous, overwhelmed, or seeking help. The right candidate will be patient, empathetic, and able to make callers feel at ease.

Key Responsibilities:

Answer incoming calls and warmly greet clients

Schedule appointments and route calls to appropriate tea ---------- mbers

Provide clear and helpful information to clients

Document calls and messages accurately

Maintain confidentiality and professionalism at all times

Qualifications:

Excellent spoken English with clear, neutral pronunciation for daily communication with U.S.-based clients

Friendly, compassionate, and professional phone demeanor

Strong listening and communication skills

Ability to handle high call volume with care and attention

Prior experience in customer service, call centers, or law firm reception is a plus

Reliable internet connection, quiet workspace, and professional work environment

Work Schedule & Salary:

Monday to Friday, 8:00 AM – 5:00 PM EST (New York time)

$700 USD per month during the training period

$900 USD per month upon successful completion of training

To Apply:
Please send an email to ---------- with:

Your resume

A short video answering the following:

What makes you a standout candidate for this position?

What is something about you that your resume doesn’t reveal?

What is your favorite American TV show?

Incomplete applications will not be considered.

We look forward to finding the newest member of our team!