Virtual Assistant – Community & Membership Manager

You’ll serve as the go-to person in our online spaces, helping members feel seen, supported, and excited to take action.

???? Daily & Weekly Tasks:
Approve new members and tag them in welcome posts (Facebook + Mighty Networks)

Answer questions or route to the right tea ---------- mber or resource

Moderate conversations to keep the community kind, encouraging, and on-topic

Schedule weekly engagement posts (templates provided)

Upload workshop replays and pin key updates

Track comments/questions during live classes and summarize key points

Send reminders about upcoming events or live streams

Report on member engagement metrics each week

???? Bonus If You Can:
Assist with Canva graphics (quotes, announcements, etc.)

Repurpose video content into short-form posts

Help build or clean email lists inside our platform (GoHighLevel/Makers Marketing Hub)

Troubleshoot basic login or course access issues

???? This Role Is Perfect for You If You…
Are highly organized and love checklists

Speak and write fluent, friendly English

Understand how to engage a Facebook group or online community

Have experience with digital tools like Google Drive, Canva, and simple CRMs

Are comfortable working independently, asking questions, and meeting deadlines

Have a quiet workspace, strong internet, and excellent attention to detail

???? Bonus Points For:
Experience working with online creators or educators

Familiarity with platforms like Mighty Networks, GoHighLevel, or Circle.so

Understanding of handmade or creative businesses

Tech support or customer service experience