Business Operations Coordinator

Job Title: Business Operations Coordinator
Location: Remote - US Hours
Reports To: CEO / Head of Operations
Type: Full-Time

About Tracera:
Tracera is a technology company transforming how organizations approach ESG (Environmental, Social, and Governance) data and compliance. Our mission is to bring transparency, accountability, and impact to ESG reporting through intuitive tools and streamlined workflows.
We help businesses capture, track, and report their sustainability and governance data with accuracy and confidence.

About the Role
We are seeking a highly organized, proactive, and tech-savvy Business Operations Coordinator to support and improve core operational functions across the company. This role is critical to ensure that our internal systems, tools, processes, and communications are running efficiently and aligned with business goals. You’ll collaborate with cross-functional teams and play a key role in shaping our operational rhythm.

Key Responsibilities
1. Systems & Tools Administration
• Maintain, troubleshoot, and optimize tools including Notion, Slack, Figma, Hubspot, SharePoint, Brex, and others
• Manage permissions, access rights, integrations, and tool onboarding/offboarding
2. Vendor Management
• Coordinate vendor relationships including onboarding, contract tracking, invoicing, and renewals
• Act as a liaison between internal teams and external service providers
3. OKRs & Project Coordination
• Support planning and tracking of company-wide OKRs and strategic initiatives
• Maintain operational dashboards and status updates in Notion or project management tools
4. Workplace Operations
• Coordinate office supplies, logistics, and space management (for hybrid/office setups)
• Oversee workplace services, facilities vendors, and internal communications around them
5. Security & Access
• Support onboarding/offboarding processes with access provisioning
• Collaborate with IT/security teams to ensure compliance and best practices
6. Process Improvement & Documentation
• Identify and propose improvements to workflows and standard operating procedures
• Own and update internal process documentation across teams
7. Travel & Offsites
• Assist with planning, booking, and logistics for team offsites and business travel
• Manage budgets, itineraries, and coordination with vendors or travel platforms
8. Cross-functional Alignment
• Serve as a point of contact across teams to ensure operational alignment and clear communication
• Facilitate coordination meetings and action item follow-ups
9. Townhall Meeting Support
• Coordinate logistics and content for company-wide Town Hall meetings
• Prepare slides, gather updates, and ensure effective post-meeting follow-ups

Qualifications
• 2+ years experience in business operations, executive coordination, or project support roles
• Strong experience using Notion, Slack, Figma, Hubspot, SharePoint, Brex, Google Workspace
• Proficiency with system process building and documentation (e.g., SOPs, tool workflows)
• Proven ability to manage multiple tools and operational systems simultaneously
• Excellent organization and time-management skills
• Strong communication and interpersonal abilities
• Comfort working independently and cross-functionally in a fast-paced environment
• Attention to detail and ability to spot and fix inefficiencies
• Experience with startups or high-growth environments is a plus

What We Offer
• Opportunity to work in a fast-growing, mission-driven company
• Collaborative and inclusive team culture
• Flexible work hours and remote-friendly environment