Accounts & Student Administration Officer - AIFL

# Accounts & Student Administration Officer - AIFL

**?? IMPORTANT: Please read this entire job posting carefully before applying. Applications that don't address all requirements will not be considered.**

## The Role
Essential finance and administration position managing accounts receivable, student payments, debt collection, and academic administration. You'll ensure financial operations run smoothly while supporting student success.

## What You'll Do
**Accounts Management:** Process payments, create invoices and receipts, maintain financial records
**Debt Collection:** Call clients for outstanding payments, manage payment plans, follow up overdue accounts
**Student Administration:** Chase work submissions, track academic progress, communicate with students
**Trainer Support:** Process trainer invoices, manage contractor payments, maintain records

## Essential Tools You'll Use Daily
**Xero Accounting Software** • **Microsoft Office Suite** • **Phone Systems** • **Email Platforms** • **Student Management Systems** • **Payment Gateways** • **Document Management** • **Spreadsheet Applications**

## Must-Have Experience
- Proven accounts receivable and invoicing experience
- Xero accounting software proficiency (essential)
- Debt collection and payment recovery experience
- Professional phone manner for collections calls
- Invoice processing and financial record keeping
- Student or client follow-up experience
- Strong attention to detail with numbers
- Excellent written and verbal communication
- Ability to handle sensitive financial conversations

## Bonus Points For
- Education industry experience
- Contractor/trainer payment management
- Experience with student administration systems
- Bookkeeping or accounting qualifications
- Previous debt collection agency experience

## Key Qualities We Need
- **Persistent but Professional:** Comfortable making collection calls while maintaining relationships
- **Detail-Oriented:** Accuracy with financial data is non-negotiable
- **Multi-Tasker:** Balance accounts work with student administration seamlessly
- **Problem Solver:** Handle payment disputes and student issues independently

## Application Requirements
**READ CAREFULLY:**
Your application must demonstrate experience with:
1. Accounts receivable and invoicing
2. Xero accounting software
3. Debt collection or payment recovery
4. Client/student follow-up and communication
5. Processing contractor or supplier invoices
6. Stripe and ezypay software and payment plans.
7. Microsoft Excel spreadsheet knowledge.

**Applications missing any of these elements will be automatically declined.**

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*Submit resume + cover letter addressing ALL requirements above*