Virtual Assistant Behavioral Health Coordinator

**About Us:**
We are a fast-growing behavioral health organization seeking an experienced **Virtual Assistant** to support day-to-day administrative operations. Our ideal candidate has a strong background in behavioral health and thrives in a fast-paced, mission-driven environment.

**Responsibilities:**

* Update and maintain Electronic Medical Records (EMR) systems accurately and efficiently
* Conduct insurance verifications (VOB) and communicate results promptly
* Manage client follow-ups and appointment coordination
* Define and optimize workflows to support clinical and operational efficiency
* Serve as a liaison between clients, clinicians, and billing teams
* Support intake processes and documentation management

**Requirements:**

* 5–7 years of experience as a Virtual Assistant or Office Coordinator in a behavioral health or medical setting
* Strong English communication skills (both verbal and written)
* Familiarity with behavioral health EMRs (e.g., SimplePractice, TherapyNotes, Kareo, etc.)
* Proven experience handling VOBs and client intake workflows
* Detail-oriented with excellent organizational skills
* Proactive and capable of working independently with minimal supervision

**Preferred Skills:**

* Experience creating or refining operational SOPs and digital workflows
* Comfort with tools like Google Workspace, Slack, and project management platforms

**Compensation:**
Competitive and commensurate with experience.