Admin Assistant

We are a local cleaning company based in Florida USA

The Administrative Assistant helps out with office work like the scheduling of clients, maximizing the productivity of the cleaning teams, ensuring good communication with coworkers and clients. The perfect candidate coordinates the cleanings in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

We are hiring for a permanent position.

Our goal is to deliver a better life to our customers, and we do so by delivering a clean environment - and excellent customer service.

Your day will be fast-paced containing talking to our cleaners and customers over the phone. You will be answering questions about their cleans and their schedules. Most of your day you will answer or return customer calls and give them quotes based on price sheets or finding solutions for something unexpected that comes up.

This is a key role in our company. We are looking for a confident, reliable and resourceful person who enjoys problem solving.

As our company is growing, there is growth potential in this position. We are looking forward to having you build your career with us!

Work times are 8am-4pm EST on the weekends.

Requirements
Resourcefulness and troubleshooting under pressure
Phone skills, calling and talking to employees and customers.
Customer service skills to listen to the customer to be able to address their needs
Good understanding of sales principles and customer service practices
Friendly, helpful, confident and engaging personality
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Dependable and adaptable to operate within a fast-paced work environment
Attention to detail

Job Type: Part-time

Schedule:
Saturday & Sunday 8am-4pm EST

Please apply with a ---------- recording or a Vocaroo recording of you letting us know why you think you would be the best applicant for this position