CRM Specialist

We're seeking a Go HighLevel (GHL) CRM Specialist to join our growing team on a part-time or contractor basis. If you're passionate about building high-converting funnels and streamlining CRM workflows, this role is a great opportunity to contribute to a high-performing, fast-paced digital agency. We're looking for someone who is self-driven, detail-oriented, and technically proficient in GHL systems and marketing automation.

Position Details
Type: Part-Time / Contractor
Weekly Hours: 8–15 hours, with potential for growth based on performance
Schedule: Flexible within 8:00 AM – 5:00 PM Arizona Time, depending on assigned priorities
Platform: Open to hiring via Upwork or other freelance platforms

Key Responsibilities
Build and refine marketing and sales funnels inside Go HighLevel
Set up and manage workflows, triggers, automations, and nurture sequences
Configure booking calendars, forms, landing pages, surveys, and SMS/email campaigns
Integrate third-party tools (e.g., Zapier, Calendly, Stripe, Google Sheets) into GHL
Maintain and update CRM pipelines, dashboards, and system configurations
Analyze funnel and automation performance and apply optimization strategies
Troubleshoot and resolve GHL-related issues or platform integrations
Provide documentation and updates on ongoing tasks and completed projects
Collaborate with internal teams to align automation with client goals
Implement tagging, segmentation, and custom logic for personalized customer journeys
Run A/B tests for email workflows and landing pages to improve conversion rates

Your Background
Experience: 1–2+ years of hands-on Go HighLevel work, preferably in an agency setting
Knowledge: Strong understanding of sales funnels, CRM strategy, automation flows, and lead nurturing
Skillset: Ability to build and manage complex workflows and campaigns from scratch
Accuracy: High attention to detail in configuring and reviewing automations
Communication: Excellent written and verbal skills
Independence: Capable of managing tasks with minimal supervision
Mindset: Solution-oriented with a strong focus on continuous improvement

Preferred Bonus Skills
Tools: Familiarity with ChatGPT, Zapier, Make (Integromat), or other automation platforms
Analytics: Experience with dashboards, performance reports, and A/B testing strategies
Training: Ability to document SOPs or train others in using Go HighLevel effectively