Sales & Client Success Representative (Real Estate Media | Remote )

We’re Digital Homes, a U.S.-based real estate media company with a creative and collaborative team — most of whom are already in the Philippines. We provide stunning real estate photography, videos, virtual staging, and floor plans that help agents sell homes faster and better. And now… we’re looking for someone who thrives on the phone, builds connections naturally, and lives for turning conversations into conversions. ????

The Role: A Bit of Sales, A Bit of Support, A Lot of Impact

This isn’t your average call center gig. You’ll be a front-facing representative of our brand — building new relationships with real estate agents, reconnecting with past clients, and helping current ones feel supported and valued. If you love talking to people, are naturally optimistic, and enjoy making sales without sounding “salesy,” then this might be the perfect role for you.

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???? What You’ll Be Doing:
• Making outbound calls to real estate agents and brokerages to introduce our services (with incentives!)
• Building long-term relationships with brokerages to become their go-to preferred media vendor
• Following up with past clients to see what went wrong, and what might bring them back
• Checking in with current clients to ensure satisfaction, collect feedback, and nurture loyalty
• Tracking our biggest clients to ensure consistent communication and premium service
• Using phone, text, and email to convert leads into booked jobs
• Taking inbound calls to provide support, answer questions, or help schedule services
• Coordinating with our photographers and operations team to relay info and solve issues
• Keeping organized records in our CRM for leads, contacts, follow-ups, and success stories

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???? What We’re Looking For:
• EXCELLENT spoken and written English — you should sound clear, confident, and warm on the phone
• Experience in sales, especially phone-based sales and customer relationship building
• Background (or strong desire to learn) in real estate photography and media marketing
• Organized and methodical — able to juggle many conversations while staying on top of follow-ups
• Motivated, proactive, and eager to grow with a company that values real relationships
• Team player — you’ll be working closely with our U.S. and PH teams via Slack and email

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???? What’s the schedule?
We’re hiring for full-time and part-time roles, and availability during U.S. business hours (EST) is preferred. Just be clear about your schedule when applying!

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???? Bonus points if you:
• Have experience working with real estate agents or brokerages
• Are naturally charismatic on the phone — people remember your voice and vibe!
• Know how to use a CRM, Gmail, Slack, or can pick up tools quickly

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???? Ready to apply? Tell us:
1. What experience do you have with sales and/or customer service?
2. Do you have experience with real estate or media services?
3. How comfortable are you making outbound calls?
4. What’s your current availability? (Days/hours)
5. What CRM or communication tools have you used before?
6. What’s your internet speed and setup like?
7. Why do you think you'd excel in this role?


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Why work with us?
We’re not a massive company where you’re just a number — we’re a growing, supportive, and passionate team where your voice is heard and your work actually matters. You’ll have room to grow, support when you need it, and a chance to be part of something exciting in the world of real estate marketing.

We can’t wait to meet you!