Chief of Staff for Web Design Agency

We’re a profitable, fast-growing WordPress + Elementor agency serving small and midsize businesses across the U.S. Revenue has doubled year-over-year, and we plan to triple again—without burning out our founder. That’s where you come in.

The Mandate:
Take full ownership of back-office operations so the founder can stay focused on sales, strategy, and client relationships.

12-Month Roadmap:

Months 0-3 – Audit every workflow, publish 80 % of core SOPs in Notion, and run daily project and lead trackers in Asana without founder intervention.

Months 4-6 – Hire and onboard 2-3 specialists (project manager, VA, SDR) using the SOPs you refined.

Months 7-12 – Lead the new team to 95 % on-time project delivery, manage the founder’s inbox and calendar, and surface a weekly KPI dashboard.

What You’ll Do
—Systemise & document every recurring task, write crystal-clear SOPs, and keep them evergreen.
—Project & lead operations – Run Asana boards, move deals through HubSpot, and remove blockers before they hit the team.
—Recruit & onboard – Write job descriptions, screen candidates, run structured interviews, and create ---------- day plans.
—Team leadership – Hold stand-ups, one-on-ones, and performance reviews; coach for continuous improvement.
—Right-hand partnership – Maintain zero-inbox for the founder, gate the calendar, prep meeting agendas, and ensure follow-through.
—Data & improvement – Build lightweight KPI dashboards, spot issues early, and propose fixes before things break.

You’ll Thrive Here If You…
—Write and speak native-level English—clients shouldn’t guess you’re remote.
—Obsess over details yet still see the bigger system.
—Bring 3+ years running projects or ops in an agency, SaaS, or tech-enabled service.
—Have hired and managed at least a small team with documented results.
—Know Asana, Notion, Slack, and Google Workspace (or learn fast).
—Can overlap with U.S. Central Time (core hours 9 a.m.–5 p.m. CST; start/end flexible if deliverables land).
—Want a long-term seat on the bus, not a six-month ride.

Bonus Points
—Background in web design, marketing, or software agencies.
—Familiar with EOS, OKRs, or KPI dashboards.
—Comfortable pulling quick data in spreadsheets or basic SQL.

Compensation & Benefits (Tailored for Top-Tier PH Talent)
—Base salary – USD $2,200 – $2,800 per month paid as a contractor retainer.
—13th-month equivalent – Included via a year-end discretionary bonus, honoring PH tradition.
—Paid time off – 10 Philippine public holidays plus 15 days paid leave.
—Learning & tech budget – USD $600 annual stipend for courses, books, or gear.
—Growth path – Clear track to VP Operations / COO within two to three years as the agency scales.

How to Apply:
—A Loom video (2 minutes) explaining how you’ll deliver the 12-month outcomes.
—A PDF résumé.
—One SOP or process document you personally built (redact sensitive info).

We review applications daily and reply to every candidate within seven days.

Thanks so much!