After Sales Service Administrative Officer

Job Qualifications
• Must possess at least a Bachelor’s/ College Degree in Business Administration/ Management or equivalent
• With at least 2 year(s) working experience in the automotive/ heavy equipment industry
• Preferably experienced in Clerical/ Administrative Support functions
• Proficient in MS Office Applications
• With good written and oral communication skills
• Can multi-task and work with minimal supervision
Job Responsibilities
• Primary point person of clients for service-related concerns
• Coordinate after-sales service activities between clients and service team
• Create and produce service reports
• Maintain contact with clients to obtain customer feedback regarding product/ service quality
• Build and establish good relationships with clients to facilitate increased patronage and revenue