Discord Community + Technical Assistant

We’re a growing learning program + digital community looking for a tech-savvy, problem-solving Community & Systems Assistant to support our digital ecosystem and help us scale.

This Role Is Perfect for Someone Who:
- Knows ---------- inside and out: You can organize channels, manage roles, moderate conversations, automate workflows with bots, and create a great user experience.
- Can confidently manage live Zoom calls: You’re comfortable recording, screen sharing, spotlighting speakers, and troubleshooting in real time.
- Feels comfortable helping students troubleshoot tech issues on live onboarding calls.
- Is familiar with (or willing to learn) tools like Calendly, Kajabi, Stripe, and more—we’ll train you as we grow!
- Enjoys solving problems, learning new platforms, and improving operations.


What You’ll Be Doing:
- Run and manage our ---------- community: organize, moderate, automate, and support member engagement and moderation.
- Support our live Zoom coaching calls: handle recordings, screen sharing, chat, and other live support tasks.
- Lead 1:1 onboarding calls and help troubleshoot tech issues for new students if needed.
- Light tech support across platforms like Kajabi, Calendly, and others (only occasional).
- Act as our go-to tech assistant and troubleshooter—especially as we add more tools and platforms (you’ll work closely with our agency partners and can learn on the job!).

Position Details:
- Part-time: ~10+ hours/week to start
- Must be available during set weekly call times, and have availability to troubleshoot 1:1 onboarding calls (PST timezone)
- Pay: Hourly with potential for raises and bonuses
- Room to grow as our community, tech stack, and team expand

Bonus Points if You Have:
- Experience with other creator tools
- A background in digital education, online communities, or coaching programs
- Great written communication
- Great verbal communication

To Apply:
Send us a short intro and relevant experience (resume optional but welcomed). If you’ve helped build or manage a ( ---------- ) community before—please tell! If you have experience troubleshooting technical and customer service issues, we'd love to hear about it. What apps are you familiar with? List them out!

REQUIRED: Please include your email or WhatsApp for immediate contact. Position needs to be filled ASAP and will be contacted right away.

Thank you for applying.