Join LifePods: Part-Time CRM & Customer Support Assistant (15–20 hrs/week)

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TYPE OF WORK

Part Time

WAGE / SALARY

480EUR

HOURS PER WEEK

20

DATE UPDATED

May 27, 2025

JOB OVERVIEW

LifePods is a fast-growing wellness brand based in Ibiza, offering high-quality inflatable ice baths and sauna rentals for villas, retreats, and wellness events. We’re passionate about recovery, resilience, and helping people feel their best—whether they’re biohackers, yoga lovers, or just had a big night out.

We’re looking for a detail-oriented, personable, and proactive remote assistant to help us manage leads, support customers, and keep things flowing smoothly behind the scenes.

What You’ll Do
• Manage our CRM (Odoo) to track leads, customer inquiries, and service requests
• Respond to customer support emails and WhatsApp messages in a friendly, professional tone
• Create and update lead records, coordinate outreach campaigns, and follow up on warm leads
• Coordinate with our Ibiza-based logistics team when needed
• Help maintain our booking pipeline and support the villa rental process

Bonus Skills (Not Required, But Nice to Have)
• Graphic design basics (e.g., Canva, Photoshop) to support social posts or customer guides
• Experience with Instagram scheduling, DMs, and content ideas
• Familiarity with wellness, biohacking, or Ibiza retreat culture
• Spanish speaking/writing

What We’re Looking For
• Experience using CRM tools like Odoo, HubSpot, or similar
• Excellent written and spoken English
• Comfortable doing outreach and following up professionally
• Detail-oriented, self-managed, and proactive
• Reliable internet and quiet work environment
• Availability for 15–20 hours/week, ideally with some overlap with European time

About LifePods

We’re a lifestyle wellness brand rooted in Ibiza, delivering cold immersion therapy through beautifully designed, portable ice baths. We work with villas, events, retreats, and health-forward individuals looking for premium recovery experiences. Our tone is smart, lighthearted, and wellness-savvy.

How to Apply

Please apply via our website and be sure to include:
1. Your resume
2. A short cover letter explaining why you’re a good fit for LifePods
3. Examples of past CRM/customer support experience
4. Bonus: A link to your portfolio or social media work (if applicable)

You can apply here: ----------

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