Tour Operator back office vitural job

Location: Remote
Full-time Position
Shift work required (flexible hours)

We are a dynamic Italian incoming tour operator specializing in creating memorable travel experiences. We are expanding our team and seeking a motivated and detail-oriented Back Office Reservation & Operations Specialist to join our operations team. The ideal candidate will have excellent communication skills, a strong ability to multi-task, and a passion for the travel industry.
Key Responsibilities:

-Manage reservations and bookings, ensuring smooth communication with clients and suppliers.

- Coordinate and manage operational logistics, including confirming bookings and liaising with local partners.

- Provide back-office support by maintaining accurate records and updating the booking system.

-Respond to customer inquiries and assist with travel arrangements.

-Handle any operational issues that arise, working with the team to resolve them quickly and effectively.

Requirements:

Fluency in English (both written and spoken) is a must.
Experience in Tourism field

Flexibility to work on varying shifts and hours, including weekends and evenings, as needed.

Strong organizational skills and attention to detail.

Laptop and stable internet connection are required for the role.

Experience in the travel or tourism industry is a plus but not mandatory.

Strong communication skills and the ability to work both independently and as part of a team.

What We Offer

A full-time position with flexible shift schedules.

An opportunity to be part of a growing, innovative team in the travel industry.

Payment with invoice weekly.