Phone Customer Support ASAP

Job Title: Customer Service Assistant (E-commerce – Home Products)

Pay Rate: $7 AUD/hour review incentives on top of each feedback/review $7AUD gained. Yes its a well paid job.

Working Hours: Monday to Friday, 9:30 AM – 5:30 PM (AEST)
Saturdays 9.30am -1.30pm Only

Location: Remote

About Us:
We are an Australian e-commerce brand focused on home and comfort products. We're looking for a skilled customer service assistant with 3+ years of experience in e-commerce customer support specially in getting more positive reviews for the business and dealing with negative reviews.

Responsibilities:

Respond to customer disputes and delivery issues.

Handle negative reviews and follow up with customers.

Ensure product and compliance-related concerns are addressed.

Requirements:

3+ years in e-commerce customer service (taking feedbacks/reviews from them to write on our online store).

Strong English communication skills.

Experience with customer disputes

Knowledge of product compliance and returns handling.

Reliable, problem-solver, and available during AEST hours.

To Apply: Reply 'BEST CSR on top of your response and then explain in 10 points about your experience and how you can be a valuable asset to our team. Write manual response please not AIs.

Send your resume with a short summary of your experience. Only experienced candidates will be considered.