Experienced Real Estate Lead Manager

Overview:

We are seeking a highly motivated and experienced Lead Manager to join our real estate investing/wholesaling team. This critical role serves as the frontline communicator with property sellers and plays a key role in the sales pipeline by properly qualifying leads, building meaningful rapport, and categorizing seller motivation. You will be instrumental in creating a seamless and empathetic experience that nurtures trust and ultimately moves leads through our sales funnel.

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Key Responsibilities:

1. Lead Qualification: Make initial and follow-up calls to inbound and outbound leads. Assess motivation, property condition, timeline to sell, and price expectations to determine the quality and category of the lead.

2. Rapport Building: Connect with sellers on a personal level. Listen actively, empathize with their situation, and communicate clearly and respectfully.

3. Lead Management: Categorize and assign leads based on their "temperature" (hot, warm, cold) and specific needs. Maintain accurate and detailed notes in CRM.

4. Pipeline Nurturing: Follow up consistently with leads over time using phone, text, and email, adapting approach based on lead category.

5. Collaboration: Work closely with Acquisitions and Dispositions teams to ensure smooth handoffs and alignment on lead handling strategies.

6. CRM Maintenance: Keep all lead information up to date in our CRM system with detailed notes, contact history, and task follow-ups.

7. Process Improvement: Provide insights and feedback to optimize lead flow, qualification criteria, and seller engagement strategies.

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Qualifications:

Experience: Minimum 2 years of experience in real estate wholesaling/investing, call center lead management, or a similar sales-based role.

Communication Skills: Excellent verbal and written communication. Conversational, yet professional, with the ability to diffuse tension and build trust quickly.

Empathy & Active Listening: A deep understanding of emotional intelligence in conversations with sellers who may be in distressing situations.

Organized & Tech-Savvy: Strong command of CRM tools (e.g., Podio, REI BlackBook, Salesforce) and general computer proficiency.

Detail-Oriented: Ability to track, follow up, and document interactions meticulously.

Self-Motivated: Capable of working independently and managing time effectively in a fast-paced, virtual environment.

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Preferred Skills:

Knowledge of the real estate wholesale process, including assignment contracts and seller pain points.

Familiarity with tools like JustCall, BatchLeads, etc.

Bilingual (Spanish/English) is a plus.

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To Apply:

Please send your resume and a short voice or video recording introducing yourself and explaining why you'd be a great fit for this role to ----------