Once in a lifetime opportunity! Promotion planned

This is not just another VA job.
This is your chance to grow into something big.

We’re building a fast-growing eCommerce brand from Europe – and this is our first ever hire.
You won’t just support a business – you’ll help shape it.

Job Details:

Start with 3 hours per day (flexible schedule)

Perfect if you have a part-time job or want extra income

Pay: $200/month + bonus opportunities

Bonuses for great work, smart ideas, fast responses

Long-term: full-time role possible + promotion to Head of Customer Service

What You’ll Do:

Reply to customer messages (mainly via email)

Use AI tools like ChatGPT to speed up your work

Learn other areas of the business (Shopify, Competitor Research, etc.)

Suggest improvements, solve problems, think with us

What We’re Looking For:

Very good English (written & spoken)

Friendly, clear communicator

Reliable, self-organized, smart

Takes initiative and wants to grow

Bonus: Experience with eCommerce or customer support

Why this job is different:

You’re not just an assistant – you’re a partner

We give trust, feedback, and bonus rewards

No crazy hours – but you should be available daily

If work volume increases or you consistently perform, pay/hour will increase

Setup:

First month = paid test phase

If it goes well ? long-term contract, raise, and growth plan

We want someone who will grow with us and lead with us

How to Apply:
Send a message with:
? A few lines about who you are
? Your experience and results (with proof if possible)
? Why you want this specific job
? Your availability and internet speed
? (Optional) Something that shows your personality

TEST TASK – REQUIRED BEFORE INTERVIEW
Submit as Google Doc or PDF.

1. Customer email reply:

“Hi, I placed my order 3 days ago and I haven’t received any shipping update. Can you please tell me when it’s going to arrive?”
? Write a helpful, friendly, professional response – even if you don’t know the full answer yet.

2. Short paragraph (max. 150 words):

“Why I’m the right person for this job – and how I plan to prove it.”
? Show your mindset. No fluff. Prove you care.

3. (Optional)

Currently, we don’t have a proper system for handling customer emails – just a basic inbox in Outlook. Do you have experience setting up a more structured workflow for customer service? If yes:
• What tools or systems would you suggest?
• How would you organize and improve the current setup?
• What steps would you take to ensure fast, professional responses and clear tracking?

Feel free to be specific – I’m looking for someone who can think ahead and build real systems.

Looking forward to building something great with you!