Join the Team Behind One of the Top Shopify Themes – Full-Time Developer (Technical Support Role)

Join the Team Behind One of the Top Shopify Themes – Full-Time Developer (Technical Support Role)
We’re proud to be one of the top Shopify themes on the market — trusted by thousands of merchants for our design, flexibility, powerful features, and speed. As our theme continues to grow and evolve, so does our commitment to providing top-tier support. That’s where you come in.

The Role:
We’re looking for a full-time Shopify developer to join our technical support team. In this role, you’ll handle technical support tickets, fix bugs, perform theme upgrade services and customization services for customers, and contribute to new feature development. You’ll work with our collaborative team who know our product well and are committed to delivering an outstanding user experience.

What You’ll Do:
Troubleshoot and resolve bugs related to theme code, custom scripts, or third-party app conflicts
Solve technical support tickets with professionalism and clarity
Perform theme upgrade services and customization services for customers
Contribute to the development and implementation of new theme features
Write and debug code using JavaScript, Liquid, HTML, and CSS
Communicate effectively with both customers and our internal team
Explain technical issues in a way that’s easy for non-developers to understand

What We’re Looking For:
Solid experience with HTML, CSS, Liquid, and JavaScript
Experience developing in the Shopify ecosystem
Ability to clearly explain dev concepts to non-technical users
Strong written and verbal communication skills
Dependable and detail-oriented, with a stable and reliable internet connection
A collaborative, self-motivated attitude with strong time management skills

Bonus Skills:
Experience with Shopify performance and speed optimization
Familiarity with third-party Shopify apps and how they interact with themes

How to Apply:
If you're excited to support and grow one of the most popular Shopify themes, we’d love to hear from you.
Please send:
A personalized message explaining why you’re a great fit
Your resume
A summary of your Shopify development or technical support experience
A few examples of bugs you've fixed, features you’ve built, or customizations you've completed for customers

We’re looking for someone reliable, technically sharp, and great at making complex issues easy to understand. If that’s you, let’s talk!

Many members of our team are based in the Philippines, and we love working with Filipino talent!