Admin Manager – Medical Records Review Team

We’re hiring an Admin Manager to oversee a team of 30 medical records reviewers in the Philippines (major hub) and Mexico. You'll be responsible for team performance, quality control, and day-to-day operations. This role requires strong organizational skills, communication skills and people management experience.

Key Responsibilities
-Manage daily operations, priority management, and team performance
-Liaise with U.S.-based leads and provide regular progress updates
-Support the team with workflow improvements and training
-Troubleshoot issues and maintain high-quality outputs
-Review and quality control AI-generated medical summaries for accuracy and consistency with source documents

Qualifications
-3+ years in team or operations management
-Familiarity with medical terminology and document review
-Strong English communication and organizational skills
-Comfortable with digital tools and AI-assisted workflows
-Bonus: Clinical background (nurse or doctor)
-Bonus: Experience reviewing or summarizing medical records