Spanish/English Customer Service Representative

About the Role

We're looking for a reliable, bilingual Customer Service Representative to join our remote team. This role involves high-volume outbound calling, and we're looking for someone who can stay focused, consistent, and communicate professionally in both English and Spanish.

What You'll Do

Make 175–200 outbound calls per day to customers and clients
Handle customer service inquiries by phone, email, or chat
Record accurate notes and details in our system
Collaborate with tea ---------- mbers to resolve customer issues efficiently
Meet daily activity targets and quality expectations

What You Bring

Fluent in English (B2 or higher) and Spanish
Strong communication and organizational skills
Proven reliability and accountability — we need someone we can count on
Comfortable working independently in a remote environment
Prior customer service or call center experience is a plus
Tech-savvy and able to learn new systems quickly

Why Join Us?

Fully remote position
Supportive, team-oriented environment
Paid training provided
Opportunity to grow with a stable, mission-driven company
If you're dependable, proactive, and thrive in a fast-paced setting, we want to hear from you.

Position Type: Full-time

To apply, send us the following please:
Your contact info (email)
Are you bilingual in both English and Spanish and able to communicate clearly via a phone?
Are you comfortable being scheduled for work within US Business Hours (open 10 AM to 10 PM EST)?
What is your expected compensation range for this position?
Please note that a 60 second video introduction would be required to be considered. Don't overthink and be yourself when filming! Send a link to the video as an answer to this question or send it directly to us via messages.