CUSTOMER SUPPORT

Responsibility:
*Identify and assess customers' needs to achieve satisfaction.
*Build sustainable relationship and trust through open and interactive communication.
*Provide accurate, valid and complete information using right methods/tools.
*Follow communication procedures, guidelines and policies.
*Take the extra mile to engage customers

Qualifications:
*Proven customer support experience.
*Customer orientation and ability to adapt/respond to different types of characters.
*Excellent communication skills.
*Ability to multi-task, prioritize, and manage time effectively.