Business Admin Virtual Assistant

Essential Duties and Responsibilities:
• Schedule all pick up and deliveries
• Ensure that all loads are picked up and delivered in a timely manner
• Communicate with drivers, carriers and customers to ensure customer satisfaction
• Must be able to work in a fast pace environment
• Must have excellent multi-tasking and problem solving skills
• Must possess excellent interpersonal written/verbal communication skills
• Remain on-site during entire shift to ensure coverage
• Answer ALL inbound calls from drivers and clients
• Accurately review and process bills of lading for billing purposes