Virtual Assistant Plus

Role Summary
This Virtual Assistant role is designed to provide direct support to the owner of BBBS. You will take on a variety of administrative, social media, research, marketing, and content creation tasks to ensure the smooth delivery of services to our clients and to support the company’s growth goals.

The position will start part-time but could move to full time very quickly after settling in and I start delegating more work to them.

The ideal candidate will be highly detail-oriented, tech-savvy, and able to work independently in a remote environment while providing dedicated assistance to the owner. The candidate must be mostly fluent in English and available to work during Eastern Standard Time (EST) hours to align with the owner’s schedule.

Key Responsibilities
Below is an outline of some of the main tasks you may be responsible for:

1. Social Media Management
- Develop and schedule engaging social media posts to promote BBBS services.
- Monitor and respond to comments and messages to build community engagement.
- Create a 90-day content calendar for social media campaigns.
- Analyze social media metrics and suggest improvements.

2. Content Creation
- Write and edit blog posts, newsletters, and promotional emails.
- Design visuals and graphics for social media and marketing campaigns.
- Draft scripts for the owners speaking engagements and webinars & preprare relevant Powerpoint slide decks.
- Develop how-to guides, testimonials, and success stories.

3. Administrative Support
- Manage email inboxes, respond to inquiries, and organize correspondence.
- Schedule and coordinate meetings, including virtual calls.
- Maintain and organize digital files using tools like SharePoint or ClickUp.
- Write and document internal processes for company use and external processes for client use.
- Book travel plans and accommodations as needed.

4. Marketing Assistance
- Conduct competitor and market research to inform strategies.
- Assist with SEO-friendly blog management and keyword research.
- Support lead generation efforts, including creating landing pages and opt-in forms.
- Design and implement surveys to gather client feedback.

5. Automation and Process Improvement
- Identify opportunities to improve the company’s use of automation tools and workflows.
- Implement automation solutions to streamline operations and increase efficiency.
- Document and optimize workflows for internal and client-facing processes.

6. Special Projects
- Conduct research for special projects as directed by the owner.
- Assist with other duties as assigned to support the company’s growth and operations.


Skills & Tools
The ideal candidate should have experience or familiarity with the following:

Tools: Basic accounting knowledge as we are a bookkeeping firm, Microsoft suite including Outlook, Teams, Word, Excel Powerpoint, etc, Canva (or similar), ClickUp, .

Skills: Social media management, content writing, graphic design, email marketing, process documentation, research, and basic SEO knowledge.

Other: Strong communication skills, attention to detail, mostly fluent in English, and the ability to work independently in a remote setting.