Part Time
N/A
TBD
May 16, 2025
We are seeking a detail-oriented and client-focused Client Success Manager to oversee the entire client journey, from onboarding to ongoing support and account management.
As the primary point of contact for clients, you will be responsible for maintaining clear, professional communication, ensuring timely documentation, and supporting credit and funding clients through each phase of their journey.
Key Responsibilities:
Serve as the main point of contact for clients, delivering excellent customer service
Conduct onboarding calls and follow-ups to ensure smooth setup and expectations
Maintain accurate and organized client records and communication logs
Coordinate with dispute and credit specialists to track client progress
Ensure timely responses to client inquiries and resolve concerns professionally
Proactively monitor client accounts and provide updates as needed
Support clients in understanding reports, processes, and next steps
Required Qualifications:
Excellent spoken and written English – must be clear, professional, and client-ready
Experience in credit repair, back-office tasks, or funding services preferred
Strong organizational skills and ability to manage multiple clients at once
Exceptional customer service and follow-up skills
Tech-savvy with the ability to navigate CRM platforms and
Reliable, self-motivated, and highly responsive
How to Apply:
Please send the following to
Your updated resume
A short video (1-2 minutes) introducing yourself and explaining your experience with credit repair, customer service, and account management
Act fast! We are looking to hire in the next few days. This is your chance to join a fast-growing team with real impact.