Property Maintenance Coordinator

As the Remote Property Maintenance Coordinator, you will be responsible for managing maintenance operations across our portfolio using AppFolio. You’ll serve as the key point of contact for tenants, vendors, and internal teams—ensuring that all maintenance issues are addressed quickly, efficiently, and professionally.

Key Responsibilities:

Receive and manage maintenance requests through AppFolio

Communicate with tenants to gather details, provide updates, and schedule services

Coordinate with vendors to assign, schedule, and follow up on work orders

Monitor open work orders and ensure timely and satisfactory completion

Maintain detailed records of maintenance activity and communication through AppFolio with both owners and tenants.

Handle emergency repair situations with proper escalation and response

Collaborate with property managers and ownership to report on maintenance performance and trends

Qualifications:

2 years experience in property management or maintenance coordination preferred.