Medical Virtual Assistant/Receptionist | Day Shift

We are seeking an exceptional Medical Virtual Assistant/Receptionist to join our team. In this remote role, you will be responsible for managing patient communications, coordinating appointments, maintaining medical records, and supporting daily administrative tasks to help ensure smooth clinic operations.

The ideal candidate is organized, empathetic, tech-savvy, and experienced in virtual healthcare support. Strong communication skills, professionalism, and the ability to multitask in a fast-paced environment are essential.

Key Responsibilities:
Manage patient communication via phone, email, and chat
Schedule, reschedule, and confirm appointments
Maintain and update Electronic Medical Records (EMR)
Follow up on patient inquiries and provide ongoing support
Assist with insurance verification and billing
Coordinate with medical staff and healthcare providers
Prepare and send reports or documentation as needed
Perform general administrative tasks and data entry

Key Qualifications:
Proven experience as a virtual medical assistant or receptionist
Familiarity with EMR systems like Kareo, Athena Health, ---------- rono, or Halaxy
Strong English communication skills – both written and verbal
Knowledge of HIPAA compliance and data confidentiality protocols
Excellent organizational and time management abilities
Proficiency with telehealth tools and productivity platforms (e.g., Zoom, Google Workspace, Slack)
Ability to remain calm, courteous, and professional in high-pressure situations
Reliable internet connection and a quiet home office setup

How to Apply:
Please follow these instructions carefully. Only applicants who follow all steps will be considered.
Change the subject line of your application email to:
“I Love Helping Patients & Providing Excellent Service”

In the body of your message, include the following responses clearly labeled:
(1) Write 2–3 sentences explaining why you're interested in this position and why you’d be a great fit.
(2) Briefly describe your experience as a medical virtual assistant or receptionist, including tools or systems you’ve used.
(3) Share your experience with EMR systems, appointment scheduling, and patient communication.
(4) Provide your WhatsApp number.
(5) Include a link to your resume.

Shortlisted candidates will be invited to a Google Meet interview (camera required).
We look forward to finding someone who is passionate about patient care and can contribute to a supportive, efficient healthcare environment!