Digital Account Executive / Manager (Corporate Subscription)

We are a Singapore based think tank that convenes C-suite and Board Directors in high trust environments, and designs thought leadership and networking experiences for corporate leaders.

We're seeking a digital Account Executive/Manager for our post-sales experience - onboarding, overseeing and manage our corporate subscribers (large MNCs), and to ensure the smooth fulfilment of their subscription entitlements, as well as renewal.

Being proficient and adept in digital tools/platforms such as Mailchimp, Google Workspace and CRM tools is critical.

----------[Key Responsibilities]----------

Onboarding: Craft and maintain detailed records of client entitlements. Help clients understand what to expect and how to engage us during their subscription term.
Client Management: Be the main liaison with our clients, sending regular updates on upcoming sessions, addressing queries with professionalism, and maintaining that all-important connection.
Communication Champion: Lead crucial onboarding calls via Zoom, and maintain a regular communication channel with client accounts via EDMs


----------[Our Candidate Requirements]----------

Has a high level of integrity & takes pride in their work
Has a good command of english and communicates well
Has good organisational and co-ordination skills
Pays attention to detail, is meticulous, not careless
Open and quick to learning, flexible and adaptable
Maintain a high level of discretion and confidentiality in handling sensitive information.
Some experience working in/for an MNC is ideal
Able to multitask well, juggling projects with precision
Able to work with EDM/E-Newsletter tools and Google Workspace

----------[The Working Expectations]----------
This is a fully remote role with full-time commitment required. The primary communication channels you will have with the team that is primarily Singapore based will be Email, Telegram and Zoom.

- As part of the role requirements, you must adhere to the following:
-- Be contactable & responsive on the communication channels especially between 9:00am & 6:00pm GMT+8
-- Follows Singapore working calendar & gazetted Public Holidays
-- Have an existing reliable internet connection and working equipment (laptop, PC)
-- Be adept in using online tools/platforms like Telegram, WhatsApp, Zoom, Teams & Google Workspace
-- Meet stipulated deadlines


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**[The Application Process]**

Follow these steps if you are interested:
1. Please have your CV in PDF ready.
2. Only completed applications will be considered.
3. Do Not Email Me via Onlinejobs.ph - This disqualifies you immediately
4. Instead, Please complete this google form with the requested information --> ----------
5. In the google form above, When asked "What is the name of your pet?”, respond with “Doodles". This will let us know that you read the entire job post.
6. Once we have reviewed your submission and find it suitable, we will send you an email to continue the interview process.

Note: This job description is intended to convey information essential to understanding the scope of the position. It is not intended to be an exhaustive list of qualifications, skills, duties, or responsibilities associated with the role.