Operations Coordinator

About the Role
We are seeking a proactive, detail-oriented, and tech-savvy Operations Coordinator to support and streamline our day-to-day operations. This is a remote, part-time position (20–25 hours per week) to start, with potential to grow into a full-time role based on performance and business needs.

In this role, you’ll help maintain and optimise internal systems, coordinate tasks and small projects, and ensure team operations run smoothly. This position is ideal for someone who enjoys working independently, communicates effectively, and excels at problem-solving without requiring constant supervision.

The ability to "manage up" and keep leadership on task will be key in this role, as will strong financial and general business acumen. Any Australian work experience is highly desirable.

Key Responsibilities

Operations & Systems Management
• Manage and update internal systems and platforms
• Help implement process improvements, automations, and workflows
• Maintain digital files, trackers, and documentation libraries

Task & Project Coordination
• Coordinate ongoing administrative and operational tasks across teams
• Track deliverables and ensure timely completion of assigned work
• Follow up with tea ---------- mbers to ensure accountability and clarity

Research & Problem Solving
• Independently research and resolve operational issues with minimal guidance
• Present practical, effective solutions to internal challenges
• Document findings and create clear, easy-to-follow instructions when needed

Communication & Reporting
• Communicate professionally with tea ---------- mbers across different time zones
• Provide regular updates on task progress and project status
• Draft and maintain internal SOPs, checklists, and guides

Continuous Improvement
• Proactively identify inefficiencies and recommend improvements
• Support rollout of new tools, processes, and systems
• Stay current with best practices in remote operations and digital tools

Qualifications
• At least 2 years of experience in operations, administration, or project coordination
• Strong experience with Xero, AroFlo, Motion, ChatGPT, Adobe, Canva, Loom, Microsoft Excel, and the Office 365 suite
• Experience in building construction, civil works, landscaping construction, or trade businesses will be highly regarded.
• Excellent communication skills—clear, concise, and professional
• Strong initiative and ability to work independently without micromanagement
• Exceptional organisational and time-management abilities
• Analytical mindset and strong research capabilities
• Strong financial and business acumen
• Ability to manage up and keep leadership aligned and on track
• Australian work experience is a plus

If interested, kindly send your CV to ---------- and we will get in touch with you for the next steps.