Bilingual Virtual Concierge/Receptionist

Job Title: Bilingual Virtual Concierge/Receptionist (Spanish & English)
Location: Remote
Employment Type: Full-Time/Part-Time
About Us:
We are a well-established law firm seeking a highly professional and articulate Bilingual Virtual Concierge/Receptionist to serve as the first point of contact for our clients. The ideal candidate will possess C1-level English proficiency (C2 is a plus) and fluent Mexican Spanish, ensuring effective communication with a diverse clientele.
Key Responsibilities:
Manage and direct incoming calls with professionalism and efficiency.
Assist clients in Spanish and English, ensuring clarity and accuracy in communication.
Schedule and confirm appointments with precision.
Maintain accurate records and relay critical information to the legal team.
Provide outstanding customer service while handling inquiries.
Qualifications:
Advanced proficiency (C1 or higher) in English.
Fluent in Mexican Spanish.
At least 1 Year Previous experience in a phone-based role, such as concierge/receptionist or customer service
(English and/or Spanish customers).
Strong organizational skills with expertise in appointment scheduling.
Ability to multitask and maintain composure in a fast-paced environment.
Reliable internet connection and a dedicated, quiet workspace.
Why Join Us?
Remote work with a collaborative and supportive team.
Competitive compensation commensurate with experience.
Opportunity to contribute to a dynamic legal environment.
How to Apply:
Please submit your resume along with a brief voice recording demonstrating your bilingual communication skills to ----------