Remote Intake Administrator

The A ---------- Guys, a premier personal injury law firm based in Los Angeles, California, is seeking a full-time, remote Intake Administrator to join our team.
This role is critical in managing initial insurance claims and setting up new cases. The Intake Administrator is responsible for opening claims, communicating with insurance companies, and converting the prospective case to an actual case. This position requires good English skills, strong attention to detail, and the ability to work independently during non-traditional hours.

Compensation
$4.50 USD/hour + bonus opportunities
Full-time (40 hours/week)
Schedule: 2:00 AM - 11:00 AM Pacific Standard Time

Skills & Requirements
Computer Requirements: Macbook Air/Pro atleast 2022 or Windows PC atleast 16GB RAM, Core i5
Dual Monitor Required within 30 days of employment
2+ years of Virtual Assistant (VA) or BPO experience
2+ years of administrative or insurance-related experience preferred
Good English communication skills (written & verbal)
Highly organized with strong time management skills
Tech-savvy and adaptable to new systems
Detail-oriented and capable of handling high volumes of data efficiently
Ability to work independently with minimal supervision
Comfortable working graveyard shift (2:00 AM - 11:00 AM PST)

Responsibilities
Manage initial insurance claims and case setup for new clients
Open first-party and third-party insurance claims for new cases
Communicate with insurance companies to gather necessary case details
Order police reports
Maintain detailed records and ensure all case files are up to date
Work closely with the intake team to streamline case processing
Handles some mail, not all

Benefits & Perks
PTO (Holidays, Birthdays Off, Sick/Vacation)
HMO Reimbursement, Government Benefit Reimbursement, Life Insurance Reimbursement
Technology Reimbursement
End-of-Year Bonus
Competitive Salary
Paid Training
Permanent Work from Home (WFH)
Paid Breaks
Salary Increase Opportunities
Monthly Bonus Opportunities

Apply now if you are organized, detail-oriented, and comfortable working a graveyard shift to support our legal team in processing new cases efficiently!