Operations Analyst

Trojan Storage seeks talented individuals who have an entrepreneurial spirit and desire a fast-paced work environment. Ideal job candidates are self-starters, reliable teammates, and need little oversight. We are currently seeking a Virtual Assistant (Operations Analyst) to join our growing operations team.

Our Company

Trojan Storage is an experienced self-storage owner, developer, and operator with its headquarters currently located in El Segundo, CA of Los Angeles. Trojan Storage was founded in 2007 to identify and acquire underperforming and mismanaged storage facilities – Trojan’s in- house management team focuses on repositioning these assets by substantially increasing revenue and value.

Trojan Storage is well-capitalized for future growth and will continue to acquire existing sites and land for development throughout the West Coast and is prepared to expand into other major MSAs throughout the nation.

While Trojan’s portfolio has grown steadily over the years, we anticipate an accelerated growth phase in the foreseeable future as our capital outweighs our deal flow.

About the Position

The Operations Analyst (Virtual Assistant) plays a pivotal support role in managing administrative and operational activities that contribute to the efficiency and effectiveness of Trojan Storage’s operations. The ideal candidate is organized, detail-oriented, proactive, and capable of working independently in a fast-paced, remote environment.

Responsibilities

Administrative & Operational Support

Perform data entry and maintain accurate records in internal systems and spreadsheets.

Assist with organizing virtual files and documents across cloud platforms (e.g. Dropbox).

Template management and upkeep to supoort the operations team.

Monitor, track, and respond to reviews within the Cheers program.

Project & Task Management

Track project timelines, follow up with stakeholders, and ensure task completion.

Use Asana to manage task assignments and monitor deliverables.

Maintain status updates and document progress on internal initiatives within Asana.

Research & Reporting

Conduct internet-based research on various topics such as vendors, market trends, or property-related insights.

Update reports and dashboards based on performance data using SOP and templates.

Requirements

Associate’s degree or higher preferred; relevant certifications (e.g., VA, Project Management) a plus.

At least 2 years of experience as an Analyst, or in an operations support role.

Excellent written and verbal communication skills.

Strong organizational and time management abilities.

High proficiency with Microsoft Office, Excel, Zoom, Tableau, and task management tools (e.g., Asana).

Ability to handle confidential information with discretion.

Proactive problem-solving skills and attention to detail.

Comfortable working independently in a remote setting across different time zones.