Virtual Assistant for Dental Office

Description:
We’re looking for a smart, reliable, and detail-oriented Virtual Assistant to support our growing dental office. This is a full-time, long-term, and remote role—working directly with our front office team in the United States.

We value honesty, professionalism, and proactive communication. You’ll be a key part of helping us maintain great relationships with our patients and keep our schedule full.

Your Primary Responsibilities Will Include:

Reactivating hygiene patients (phone, text, or email follow-up) to keep our hygiene schedule full
Verifying dental insurance benefits and entering breakdowns into our system
Handling overflow calls when our in-office team is unavailable (during business hours)
Reviewing our schedule daily and adding relevant notes or flags
Assisting with insurance follow-ups and eligibility checks
General data entry and administrative support as needed

Requirements:
Excellent written and spoken English
Strong attention to detail and accuracy
Ability to work U.S. hours (8:00 AM – 4:30 PM Mountain Time, Mon–Fri)
Fast learner, especially with dental software and scheduling systems
Reliable internet connection, working computer, and headset
Proactive mindset—someone who takes initiative and follows up

Bonus Points For (not required):
Experience working in a dental office or with dental patients
Familiarity with Open Dental or Flex
Experience in patient scheduling or hygiene recall
Confidence making outbound phone calls and managing inbound calls professionally

To Apply:
Please include the following in your application:
A short message introducing yourself
Your resume or summary of experience
A short video (2 minutes max) explaining:
Why you’re a good fit
One skill or past experience that would help you succeed in this role
Your expected monthly salary in USD
Your availability (days/hours + timezone)

We will only consider applicants who follow all the steps above.

If you’re dependable, focused, and ready to be part of a hardworking team—we’re excited to meet you.