Tax Office Marketing & Client Support Virtual Assistant

About Us:
LG Professional Solutions is a trusted provider of tax preparation and small business consulting services. We are committed to delivering excellent support to our clients while helping them achieve their financial goals. We are seeking a proactive and detail-oriented Virtual Assistant to join our team and play a key role in supporting our operations and marketing efforts.

Responsibilities:

Client Communication & Support:

Reach out to prospective clients to gather basic information and enter it into the online tax organizer (Canopy Tax).
Follow up with clients via email, phone, or text to provide status updates, request payments, and collect any missing documents.
Answer and respond to incoming calls, texts, and emails in a professional and timely manner.

Marketing & Content Creation:

Create graphics and marketing materials using Canva for social media platforms.
Collaborate with ChatGPT for text-based content for posts.
Manage and post content on social media platforms, including Facebook, Instagram, LinkedIn, and TikTok.
Administrative Support:

Provide daily and weekly status updates on tasks and client progress.
Complete weekly and monthly bookkeeping tasks accurately.
Draft billing documents and invoices.
Perform other administrative tasks as needed.
Qualifications:

Previous experience as a virtual assistant, administrative assistant, or similar role.
Strong communication skills (written and verbal).
Ability to keep information confidential.


To Apply:
Please submit your resume and a brief cover letter outlining your relevant experience and why you’re the perfect fit for this role. Also:

• 1-minute video clip explaining why you believe you'd excel in this position
• portfolio of your work

You can use tools like Loom to record your video and provide the link in your email.

Please note that applications without video links or work samples will not receive a response.
We look forward to hearing from you and having you join our team at LG Professional Solutions!