VA to Sales and Operations Manager

We’re looking for a highly reliable, detail-oriented, and intelligent Virtual Assistant to support our Sales & Operations Manager at a fast-paced heated and cooling apparel company. This role is critical to ensuring smooth daily operations, accurate reporting, and well-informed decision-making. If you thrive in an environment that values honesty, follow-through, and analytical thinking, we want to hear from you.
Key Responsibilities:
Assist with daily operational tasks, ensuring deadlines and deliverables are met without supervision
Perform in-depth online research to support product, market, and competitive insights
Maintain and update spreadsheets and reports using Excel functions including VLOOKUP and pivot tables
Monitor and organize email communications and customer updates
Coordinate basic logistics and order fulfillment processes with our shipping team
Create summaries and visual reports for internal team use
Help prepare internal documentation and SOPs as needed
Required Skills & Traits:
Advanced Excel skills, especially with VLOOKUP, pivot tables, and formulas
Strong computer literacy and ability to quickly learn new platforms and tools
Excellent written and verbal communication skills
Proven ability to work independently, manage time efficiently, and meet deadlines
Unquestionable honesty and discretion in handling sensitive data
Strong attention to detail and ability to spot inconsistencies
Highly resourceful with a problem-solving mindset
Experience in e-commerce or apparel industry is a plus
Position Details:
Fully remote
Flexible hours, with availability during U.S. business hours
Opportunity for growth with a company innovating in performance apparel.