Virtual Assistant

Caring Companions is a trusted home care referral agency that connects families with qualified, independent caregivers. We are seeking a detail-oriented and compassionate Virtual Assistant to support our daily operations, streamline communication between caregivers and clients, and help grow our referral network. Ideal for someone with healthcare, customer service, or staffing agency experience.

Responsibilities:
Assist in sourcing, screening, and onboarding independent caregivers.
Respond to inbound inquiries via email, phone, and text from both clients and caregivers.
Help manage schedules, coordinate interviews, and follow up with potential clients and candidates.
Enter, update, and manage data in CRM systems and spreadsheets.
Conduct background check submissions and manage caregiver documentation compliance.
Monitor caregiver-client matches and flag any concerns to management.
Make outreach calls to previous caregivers and clients to gauge ongoing interest or service needs.
Assist with basic social media tasks, such as reviewing post drafts and posting updates.
Support administrative tasks, including document formatting, form creation, and email responses.

Requirements:
Proven experience as a virtual assistant, recruiter, or administrative support role.
Excellent written and verbal English communication.
Experience with Google Workspace (Docs, Sheets, Gmail), Canva, and/or CRM tools.
Strong organizational and follow-through skills.
Comfortable making outbound calls and handling sensitive information professionally.
Reliable internet connection, quiet workspace, and availability during US business hours.
Experience in the home care, healthcare, or staffing industry.
Familiarity with job platforms like Indeed, ---------- , or ---------- .
Knowledge of recruitment tools or applicant tracking systems.
Knowledge about matrixcare