Jobber CRM Specialist/Customer Care/Inbound Calling/Outbound Calling

**POSITION AND DUTIES**

Managing the Jobber CRM system, ensuring that all customer information, quotes, and invoices are updated and accurate.

Handling inbound and outbound calls, as well as SMS communication with clients, in a professional and timely manner.

Making quotes for potential clients, providing detailed estimates based on services required.

Creating invoices for completed services and ensuring they are sent to clients promptly.

Collaborating with the team schedule, coordinating appointments, and ensuring that the work schedule runs smoothly.

Handling customer after-job care, including following up with clients to ensure satisfaction and address any concerns or feedback.

Providing excellent customer service and maintaining a high level of professionalism in all client interactions.