Operations Manager – Creative Marketing Agency

About Us
We’re a fast-growing creative marketing agency working with forward-thinking DTC brands to deliver viral content, sharp strategy, and tangible results. From high-performing Reels to conversion-optimized ad campaigns, our work is where creativity meets performance.

As we scale, we’re looking for an Operations Manager to be the backbone of our internal systems—ensuring our team hits deadlines, SOPs are clear and followed, and workflows run like clockwork.

What You’ll Do
- Own internal operations: Oversee project timelines, streamline workflows, and ensure deadlines are met across departments.
- Systemize our process: Build and maintain SOPs for every core function—from onboarding new clients to content delivery and performance check-ins.
- Understand and utilize Notion for everything
- Team coordination: Act as the point person between the creative team, content creators, and account leads to keep everything (and everyone) aligned.
- Capacity planning: Track resource allocation and recommend team structure shifts as needed.
- Quality control: Make sure all deliverables meet brand standards and are turned in on time.
- Optimize tools: Manage and improve our project management platforms (e.g., Notion, ClickUp, Slack) for maximum productivity.

Who You Are
-A process-obsessed operator who thrives on clarity, structure, and execution.
-Experienced in managing creative workflows—especially content production and delivery.
-Proactive, detail-oriented, and excellent at anticipating needs before they arise.
-Comfortable in fast-paced environments with multiple moving parts.
-An effective communicator who can get buy-in across creatives and leadership alike.
-Familiar with project management software and team collaboration tools.
-Must have worked in an agency or large marketing company setting before

Why Work With Us
You’ll help shape the backbone of a growing, innovative agency.
Work with a creative, ambitious, and remote-first team.
Direct input into processes that actually get implemented.
Clear career growth path and opportunities for ownership.

To Apply:
Send your resume, a quick note on why this role excites you, and any relevant work samples (SOPs, systems you’ve built, or project trackers).